Framces King Enrolment Details,Terms and Conditions 2007

COURSEINFORMATION

Starting day:

most courses start on a Monday (Tuesday,when Monday is a public holiday) and finish on a Friday.On your first day you may miss one or more lessons because of the time needed to administer the entry test, complete registration and travel to your Frances King school.

Minimum age:

16,except Course 20 age 20;Courses 17,18,19,21 age 23; Courses 31-32 age 17;Course 33 age 21;Work Experience programmes age 18;Course 34 age 9;Course 36 age 50.

Location and course:

Frances King School of English cannot guarantee a particular course,timetable or Frances King school until you have taken the entry test at the school.Every attempt will be made however to place you in the school or course of your choice.In the event of insufficient enrolments for a course,the school reserves the right to offer an alternative course of equal value.Frances King School of English reserves the right to change course programmes and locations without prior notice in the event of unforeseen circumstances beyond our control or if in the best interests of the school.

Timetable:

each hour consists on average of 50 minutes’tuition and a 10 minute break.25 lessons = 21 hours’tuition,timetabled over 25 hours; 20 lessons = 17 hours’tuition,timetabled over 20 hours;15 lessons = 12.5 hours’tuition,timetabled over 15 hours;6 lessons = 5 hours’tuition timetabled over 6 hours.Students should also expect to spend a minimum of 6 hours/week on homework and self-study activities.

Personal Tutorials:

in order to ensure attention to personal needs,teachers on Frances King group courses spend about 20-30 minutes per week interviewing students,during which time the other students carry on with work set by the teacher.

Student holidays:

if you are on a long course,except examination preparation courses,you may take a holiday of one week every 12 weeks without losing your course fee for this period providing 1 week’s notice is given.If you are staying in Frances King accommodation and wish to take a holiday,you must give 1 week’s notice to the school.To leave your luggage at your Homestay during your holiday you must pay a £50 retainer/week. In all other accommodation,luggage may be left at the discretion of the management.

Part-time evening courses:

these courses are not valid for visa applications and visa invitation letters will not be issued.

One-to-One:

requests for a change to your timetable of One-to-One lessons must be made 48 hours in advance.

Arranging further One-to-One lessons:

payment must be made at time of booking (minimum 2 lessons).

Junior Course:

Frances King will provide supervision of children for 20 minutes before and after the class,so that parents who are studying on the Adult Course have time to travel to and from our adult school.

Sometimes Frances King or our representatives take photographs and videos during our courses which may be used for promotional purposes. Please advise us at the time of booking if you do not wish to appear in any promotional material.

ACCOMMODATION INFORMATION

Minimum age for accommodation:

18,except A1-A14,A19-A20 – age 16. Students taking course 34 may stay in accommodation A1-A14,A17-A20, A27-A28 if accompanied by a responsible adult over 21 years.

First and second choice of accommodation:

please always include a second choice of accommodation on the Enrolment Form.Where the first choice of accommodation is not available we will book the second choice.

Maximum booking length:

12 weeks in all accommodation.We are happy to extend your accommodation for you after your arrival in London.

Arrival/departure days:

bookings in all accommodation must start from either a Saturday or a Sunday and finish on a Saturday or a Sunday. In A17-A18,bookings must start and finish on a Saturday.We can book extra nights by arrangement – prices available on request.

Accommodation only:

we are happy to organise accommodation for people who do not study with us (subject to availability).Accommodation only prices apply,inclusive of V.A.T.

Special requests:

we will do our very best to deal with your special requests but are not able to guarantee this.Please send your booking as early as possible to avoid disappointment.

Location of Frances King accommodation:

accommodation is located in zones 1,2 and 3 with an approximate travelling time of 25-45 minutes by underground,mainline train or bus.

Accommodation arrangements:

in arranging accommodation Frances King School of English may be acting as agent for the supplier,as principal or as a sub-agent.The status of Frances King in relation to specific accommodation will be explained on request.

PAYMENTTERMS

1. Before we can confirm your course or accommodation booking or send a letter of confirmation,you or your company need to pay either:

A deposit of:
£100 if you want to book a course (£500 for Foundation Programme)
£400 if you want to book a course and accommodation,or

Payment in full:
if you are booking less than 15 days before arrival

2. 15 days before arrival you need to pay the balance of your course and accommodation fees.Full fees for course and accommodation must be received before you can arrive in your accommodation.

3. Frances King is not responsible for any bank transfer charges.Payment must be received in full – please instruct your bank to remit the full amount plus additional funds to cover ALL bank transfer charges.You will be asked to pay for any outstanding bank transfer charges on the first day of your course.

CANCELLATIONPOLICY

1.Cancellation of courses and accommodation BEFORE arrival:

If you want to cancel your booking before arrival you must give notice in writing as follows:

15+days:
we will refund all fees minus the £100 Course Deposit and £300 Accommodation Deposit.
0-14 days:
we will refund all fees minus the £100 Course Deposit and £300 Accommodation Deposit.If the accommodation fees for the notice period exceed £300 you will be charged the difference.
Notice Period to cancel accommodation is:
4 weeks' notice:A32
2 weeks' notice:A21-A22,A25-A26,A31
1 week’s notice:A1-A14,A17-A18,A23-A24,A29
24 hours’notice:A19-A20,A27-A28

2.Cancellation of courses and accommodation BEFORE arrival when a student is refused a visa:

If you want to cancel your booking before arrival you must inform us in writing.

The course deposit of £100 will be refunded less a reduced deposit of £50.
The accommodation deposit of £300 will be refunded,less a reduced deposit of £50,provided notice to cancel accommodation is given.
If you cancel your course and accommodation before arrival and have paid your fees in full,all fees minus a reduced deposit of £50 for the course and £50 for accommodation will be refunded,provided notice to cancel accommodation is given.
You must send us a copy of the visa refusal letter issued by the British Embassy/Consulate.

3.Cancellation of courses AFTER arrival:

If you cancel or curtail your course after arrival in the UK there is no refund in any circumstances:

If your course is longer than 4 weeks,you must give 4 weeks’notice in writing and you may apply for a credit for the unused part of the course. There is no credit for cancelled courses during the first 4 weeks of a course.The course credit may be used within 2 years and cannot be transferred to another student.Course credits may not be used to pay for One-to-One lessons or accommodation.
All applications for a course credit must be in writing on a form available from the school office.Responses will be given in writing and discussions will not be entered into.
To cancel One-to-One Courses you must give one week’s notice in writing.You may apply for a credit for the unused part of the course. This may be used as part-payment towards any Frances King course within 2 years.
To cancel individual lessons you must give 48 hours’notice.All late cancellations are charged at the full rate.

4.Cancellation of accommodation AFTER arrival:

If you cancel or curtail your accommodation after arrival you will be charged a £50 cancellation fee.You must give notice beginning at a weekend to a Frances King Advisor.Notice Period to cancel accommodation:

4 weeks’notice:A32
2 weeks’notice:A21-A22,A25-A26,A31
1 week’s notice:A1-A14,A17-A18,A23-A24,A29
24 hours’notice:A19-A20,A27-A28
A23-A24:you must give 1 week’s notice and you will be charged 1 week’s accommodation in addition to the deposit that you paid to IES.
Where notice is not received,accommodation fees for the above periods will be added to the cancellation fee.
Accommodation refunds may take between 30-60 days to process. Refunds cannot be processed until the school has been paid in full for all services booked.

MEDICAL,TRAVEL ANDCOURSEINSURANCE

Comprehensive travel,repatriation,medical and course insurance is an essential part of international study travel and we therefore strongly recommend that you take out Frances King insurance or other comprehensive insurance.

We can only book insurance for you if you are staying in accommodation arranged by Frances King.

Up to

1 week:£13
2 weeks:£16
3 weeks:£23
4 weeks:£26
6 weeks:£33
8 weeks:£39
16 weeks:£72
20 weeks:£88
24 weeks:£101

Cover

Medical and other expenses: £2,000,000
Personal liability: £1,000,000
Personal accident and injury: £30,000
Reimbursement of fees: £5,000
Personal possessions and luggage: £1,000
Passport,tickets and travel documents: £100

A copy of the Insurance Policy can be sent to you by fax or email.Please let us have your fax or email address if you would like to receive this.

Cover applies whilst you are studying in the UK.The first £40 of each claim is not insured.The policy is subject to the laws and practices of the UK.

AIRPORT TRANSFERTERMSANDCONDITIONS

A £20 supplement will be added for transfers made between 23.00-05.00 hours
Waiting time of one and a half hours is included in the transfer price.If you do not contact the driver within one and a half hours of the flight arrival time,the driver will leave the airport and any request for a transfer will be charged at the full rate.Extra waiting time is charged at £8 for every half hour.Waiting time starts from the scheduled time of arrival unless the flight is early in which case waiting time will start from the actual flight arrival time.
Please request price for transfers for more than one person to more than one destination.
If you book A25 or A26 accommodation,the transfer is to the London Solutions office and NOT to your Flatshare.A supplement will apply if you request a further transfer.

PUBLIC TRANSPORT FROM LONDON AIRPORTS

We recommend that students use public transport from London airports to central London which is cheap and very convenient.Please ask for our guide to arriving in London or visit: http://uk.visitlondon.com/travel/airports/

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Last updated: Dec/04/2007